AI Hotline for bookings
Ric answers calls, qualifies the desired service (duration, preferred stylist, allergy or sensitivity), proposes slots, and confirms by text. Bilingual, 24/7.
Voir l'outilBeauty and care
No appointment missed during services.Learn how
Use case · Beauty and care
The chair stays full.All day long.
You'll never lose a loyal client because she called during a color.
Quick answer
Does Reach Central fit Canadian salons and spas?
Yes. Reach Central is used by hair salons, nail salons, spas, aesthetic clinics, and barbers in Quebec and across Canada. The AI hotline takes bookings 24/7 with stylist preference respected, reminders cut no-shows, and integration with Mindbody, Booker, Phorest, Vagaro, and Boulevard keeps everything synchronized.
The phone rings.The client is served.
01 · YOUR SALON REALITY
What a Canadian salon or spa lives every week.
The real friction we see in 2- to 20-professional salons and spas in Quebec and Ontario.
The phone ringing during a color
Your hands are in color, your team is with other clients. Ric answers, qualifies the need, and books the appointment without interrupting the service in progress.
No-shows that cost a chair
An empty highlights slot at 2pm is lost revenue. Reach Central's smart reminders confirm or auto-rebook before the slot.
The preferred stylist who isn't available
The client wants her regular stylist or no one. Ric checks the requested stylist's calendar first, proposes another slot with him, or a clear alternative.
Cancellation policies not enforced
Late cancel without fees, deposit not collected. Ric captures the payment method at booking and applies your policies as you've defined them.
02 · TOOLS THAT MATTER FOR YOUR SALON
Three modules to activate first.
Reach Central includes seven tools. For a salon or spa, these three deliver the fastest impact on loyalty and chair occupancy.
Multi-stylist scheduler
Separate calendars per stylist, pre-configured service durations, SMS and email reminders. Cuts no-shows from the first week.
Voir l'outil
Client cards with preferences
Preferred stylist, last service, color used, products purchased, allergy or sensitivity. The full client story on one card.
Voir l'outil03 · FIVE-DAY ACTIVATION
From empty account to fully equipped salon in one business week.
A Reach Central expert walks each step. You make five decisions, we handle the rest.
Day 1 · Beauty sector configuration
Local number provisioned, Ric's voice calibrated for your salon (warm, bilingual), scripts per service type (cut, color, highlights, manicure, facial, massage).
Day 2 · Client and stylist migration
Client cards imported from your current system (Mindbody, Booker, Phorest, Vagaro, Boulevard, Square Appointments). Stylist preferences and service history included.
Day 3 · Calendars and service durations
Configuration of calendars per stylist, durations per service (men's cut 30 min, color 2 h, etc.), and coordination rules. SMS reminders enabled.
Day 4 · Policies and loyalty
Cancellation, deposit, and no-show policies. Configuration of loyalty messages (reminder 4 weeks after a color). Allergy workflow captured.
Day 5 · Go live
The hotline takes bookings 24/7, reminders and confirmations go out, the daily briefing starts. Follow-up with your Reach Central expert.
Simple.Your team stays at the chair.
Calls handled 📞. Appointments booked 📅. Confirmations sent ✉️. Cancellations re-engaged 🔁. Waitlists activated 📋. And client cards enriched 💅. Reach Central holds the line — your team holds the chair.
Reach Central AI is hosted in the ca-central-1 region in Montréal. Client cards, transcripts, contact information, and stored payment methods stay in Canada. Law 25 and PIPEDA compliant. AES-256 at rest, TLS 1.3 in transit.
- Law 25 compliant
- PIPEDA compliant
- Hosted in Montreal
- No cross-border transfer
- Encrypted client data
- AES-256 at rest
Frequently asked
Questions from salons and spas.
Does Reach Central integrate with Mindbody, Booker, Phorest, Vagaro, or Boulevard?
Yes. Reach Central integrates with Mindbody, Booker, Phorest, Vagaro, Boulevard, Square Appointments, and most salon and spa booking systems. Client cards stay synchronized two-way.
How does Ric respect stylist preference?
On every call, Ric asks for the preferred stylist and checks their calendar first. If the requested stylist isn't available, she proposes another slot with him or a clear alternative (another stylist, another date).
How do cancellation policies work?
You define your policies (minimum notice, deposit, late-cancel fees). Ric captures the payment method at booking and automatically applies the fees when the policy calls for it, consistent with your posted terms.
What happens for a walk-in while Ric is on a call?
Ric handles the call while your team greets the walk-in. The walk-in card gets created in parallel. No client is ignored, regardless of channel.
Are sensitivities and allergies captured well?
Yes. Ric asks the structured question (allergy to a colorant, sensitivity, product contraindication) and records the answer on the client card. The team sees it before the service.
How many stylists does Core Central support?
No practical limit. The plan starts at one seat, you scale with your team. For large salons with multiple locations, higher tiers offer dedicated support and multi-establishment management.
06 · NEXT STEP
Activate Reach Central in your salon.
Beauty configuration included. Your first client answered by Ric within five days.
Reply within 4 business hours.
Every interaction counts.