Every customer touchpoint managed in one coherent experience
AI-driven VoIP with
On-Call Coaching
Your dedicated AI agent will analyze the call, provide real-time coaching tips and tricks and add to your AI planner agenda the needed next steps. Make every interaction ready, informed, and consistent.
Learn More about Intelligent VoIPYour business phone. Finally living up to your standards.
Turn every phone conversation into your best call. Make, receive, and transfer HD voice calls directly from the app. Every call is automatically recorded, transcribed, and summarized, ensuring nothing ever slips through the cracks between conversations.
State-of-the-Art Conversational AI Hotline
Every missed call used to be a lost customer. Not anymore. Sit back, relax, and look at your calendar get busy. It also provides a full summary with sentiment analysis to identify client satisfaction and provide guidance on next actions.
Explore the AI HotlineSmart, available, conversational, exceptional!
Focus on your true added value while our personalized, conversational AI hotline handles the front lines. This standard IA ultra-personnalisé answers all calls, handles questions, and books appointments 24/7, without your involvement. If a human touch is needed, it seamlessly transfers calls to the right department and person.
AI-Assisted SMS & MMS
Keep the conversation going, no matter the channel. Reach Central AI allows you to send and receive SMS and MMS messages seamlessly, continuing the discussion even from a different channel.
Discover Intelligent MessagingAI, CRM, and script connected
Thanks to AI-driven assisted capabilities, your team can craft the perfect response to client questions, ensuring the exact information is delivered at the perfect moment. Never let a message fall through the cracks.
Native Website Integration
Your clients visit your website to connect, book appointments, and buy your products. Reach Central AI provides exactly that, while it understands your business, your market, and your client's needs. The platform brings all website activity directly to your console, offering direct vocal or conversational text interactions to help and book on your site.
See Website Integration FeaturesDirect Engagement Console
Monitor user behavior and ensure your web presence is a direct channel to your communication hub. A customer who feels known comes back. Serve better, manage better, remember better.
Centralized Email Marketing Campaign Management
Your marketing deserves to be centralized. Follow and pilot your marketing email campaigns, whether started by you or your team on Mailchimp, Klaviyo, Brevo, or another preferred platform, directly from the Reach Central AI hub.
Explore Email FeaturesOne platform to rule them all
View the full picture by combining incoming customer interactions with outgoing marketing efforts. Break down communication silos and get total operational clarity.
One system to rule them all
Unify your workflow completely with an ultra-connected ecosystem. Reach Central AI connects with more than 500 tools and applications. Note that while it does not connect directly to native social media, it integrates flawlessly with WhatsApp and other management tools like Hootsuite, Buffer, and Zoho Social.
Browse 500+ IntegrationsExtensive 500+ App Ecosystem
Starting with your current workflow preferred platforms, and not ending with your ERP and your CRMs. Reach Central AI seamlessly synchronizes with top CRMs and ERP systems. Keep your global messaging strategies fully aligned with your central command. Your data stays in Canada.