Reach Central
Every customer conversation.
One intelligence.
A call here. A voicemail there. A text, an email, a booking request on your site. Centralize every interaction on a single platform.
Reach Central
A call here. A voicemail there. A text, an email, a booking request on your site. Centralize every interaction on a single platform.
Eight channels. One hub.
HUB
The Reach Central AI intelligent communication system connects to over 500 applications — ERPs, CRMs and business tools — integrating seamlessly into your existing workflow without disrupting it.
"Confirmed interest in the Pro plan. Positive tone, high engagement. Apr 2 appointment to confirm."
"Returning client, strong purchase intent. Ready to upgrade if follow-up is maintained."
01 · Business Line
Reach Central AI does more than ring.
Make, receive and transfer calls. Never lose the thread with the most important person in your business: your customer. Every call received, placed or transferred — understood, summarized, remembered.
02 · History & Coaching
What your best reps do naturally — Reach Central teaches to your entire team.
After every call, the AI analyzes the conversation, generates next actions and suggests how to do better next time.
The AI does the debrief. You collect the results.
03 · Built-in CRM
A customer who feels known comes back. One who has to repeat their story looks elsewhere.
The client profile centralizes every interaction — calls, follow-ups, appointments, full history. So every conversation picks up right where the last one left off.
Serve better, manage better: remember better.
04 · AI Hotline
It's not an AI voicemail. It's your business answering.
The AI hotline knows your services, understands your customers and books appointments — at any hour, without your involvement.
Every missed call used to be a lost customer. Not anymore.
Salesforce · HubSpot · CIRA 2024, données clients anonymisées
The conversation starts with a call. It continues by text. It gets lost in your emails.
Reach Central brings every touchpoint together: calls, messages, follow-ups, in one platform. So nothing falls through the cracks between channels.
Your customer doesn't change. Their experience with you? Definitely better.
Reachy answers while you care for patients. 45% reduction in no-shows.
Reachy · H2H
24/7 booking, SMS confirmations, re-engagement of lapsed clients.
Reachy · SMS
Reachy captures every quote request. No contract lost by default.
Reachy · Reach Out
Sales vs. service routing, test drives, automated after-sales follow-up.
Reachy · Scripts
In a meeting while Reachy handles reception. Your calendar fills itself.
Reachy · Scripts
One hub for your entire network, in English and French.
All six channels
Emergencies at any hour. Reachy answers 24/7 and alerts you instantly.
Reachy · SMS
Reservations, orders, events — Reachy handles and confirms by SMS.
Reachy · SMSMost platforms are American. Their servers are in the US. Their compliance with privacy laws? Nonexistent. Reach Central was built from day one for North American businesses that take data sovereignty seriously.
Testimonials
Reach Central is an intelligent convergence hub that centralizes all your business communications: AI inbound calls (Reachy), human calls (H2H Phone), AI outbound calls (Reach Out), SMS, email and scripts — all in one platform, built for data compliance.
Most clients are up and running in under 48 hours. We configure Reachy to match your industry and tone, integrate your existing tools, and walk you through a launch call.
Yes. Reach Central is already used by clinics, salons, dealerships, professional firms, franchises and home service businesses. If you receive customer calls, Reach Central helps.
All data is hosted in Canada. Reach Central is SOC 2 Type II certified and uses TLS 1.3 and AES-256 encryption. We never sell your clients' data.
Reachy is your AI receptionist available 24/7. It answers calls, collects information, books appointments and transfers to human agents when needed. H2H Phone is the module for your human agents working within the same hub.
20 minutes. A live demo. We'll show you how Reach Central centralizes every customer interaction in your business.
No commitment · No credit card · In English or French